Teamwork and Team BuildingUnderstand the principles of teamwork and learn techniques. By the end of this course, you should be able to: Describe the concept of a team and its factors for success Explain the four phases of the Tuckman team development model and define their characteristics List the three types of teams Describe actions to take as a leader, and as a follower for each of the four phases (Forming, Storming, Norming and Performing) Discuss the uses, benefits and

cross-cultural communication

and learning

participants will have a strong understanding of Microsoft Office Suite's core applications

Gauge employees’ happiness

Know how emotions and certain actions can negatively impact the effects of the session

This course in organizational behavior encompasses the study of individual and group behavior in organizational settings and explores the ethical issues to which employees are exposed

Understand what non-verbal communication is and how it can enhance interpersonal relationships

and managing situations when you’ve forgotten someone’s name

emotional intelligence

and execute the plan

Communicate between employees and their managers

Successfully build a creative team and work culture