Negotiation SkillsThis course provides practical strategies for effective negotiation, including preparing, conducting, and closing negotiations in a manner that is beneficial to all parties. By the end of this course, participants will be able to: Understand the basic types of negotiations, the phases of negotiations, and the skills needed for successful negotiating Understand and apply basic negotiating concepts: WATNA, BATNA, WAP, and ZOPA Lay the groundwork for

Determine effective verbal and nonverbal communication skills

Become familiar with strategies that sharpen effective communication

using resources and support

Identify the steps necessary in defining the current state or reality of your employee’s situation

Explain leading by Participating

reduce stress

Lay the groundwork for negotiation

Learn to navigate office politics effectively to enhance productivity and maintain a positive work environment

SHRM PDCs: 4

critical thinking

cultural sensitivity and inclusion

This course covers responsible and effective participation in the digital world